Bonnie Devendorf, Daniel Gale Sotheby’s International Realty
We work with our agents to know their craft — to be up to date on the sales. We have roundtables where we discuss what’s on the market, what’s selling, what works, what doesn’t. We try to keep our negotiating skills up. We really work with agents on listening to both sides, and understanding the needs of both parties. We try to keep agents on top of everything. We do a lot of in-house training. It’s a completely changing business.